Refund policy
Returns and Exchanges
If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery. Upon verification, we will proceed with a return or exchange.
Items Not Eligible for Return or Exchange
We cannot accept returns or exchanges in the following cases:
- Items that have been delivered for 10 days or more.
- Items that have been used.
- Items damaged or soiled by the customer.
- Custom-made/Order-made products.
Refunds
Refunds will be processed to your designated account within one week after we receive and inspect the returned item.
Note: For returns due to customer convenience, the customer is responsible for all shipping costs.